Our service goal: No complaint or appealing from customers.
Our service image: Professional talents, knowledge, experience and program.
Always think before the clients think and act before the clients require.
1. Provide technical support before, during and after sales of the products, and build a system to conduct life-cycle management for the products.
2. Offer customers with tailor-made scheme.
3. Response to customers for technical queries and problems during machine type selecting, and forward available suggestions.
4. Establish complete product database and competitor information database to guarantee customers with actual and reliable information.
5. Response to customers’ queries concerning current-using equipment transformation, and provide reasonable suggestions.
6. Based on customers’ requirement, provide with a complete “Turn-key” scheme.
7. Make a usage tracking program for new products (including products agented), to promote continuous improvement for the products.